FAQs . . .
How Do I Become a Member?
If your employer is an SRFCU sponsor company, you are eligible for membership. If you have an immediate family member who is an SRFCU member, then you are eligible. If you live, work, worship or attend school in Jackson, George, or Greene Counties, you are eligible for membership. If your employer is not a member, consult your CEO or HR director. Have him or her contact an SRFCU member service representative for more information on company sponsorship. The process is fast and easy.

If you meet member eligibility requirements, simply stop by any SRFCU branch to complete a membership card. You must deposit at least $10.00 into your share account at that time. Upon completing a membership card, you may authorize SRFCU to deduct a specified amount from your payroll check or you can be set up on direct deposit. Most members find it convenient to have all or a portion of their payroll check deposited in the Credit Union by means of payroll deduction or direct deposit. Paycheck stubs will serve as a receipt for your deductions.

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What are Shares?
Savings in a credit union are called shares.

SRFCU offers the following share accounts, which offer a competitive rate of return:

  • Share Account (Savings)
  • Share Draft (Checking)
  • Christmas Club Shares
  • Individual Retirement Accounts (IRA)
  • Time-Share Certificates (CDs)

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What Are Dividends?
Dividends are the returns (interest) a member is paid on his/her savings. Credit unions are not-for-profit organizations; therefore, the earnings after expenses are divided and paid back to the members in the form of dividends.

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Are the Savings in the Credit Union Insured?
Yes! Each account is insured up to $100,000.00 by the National Credit Union Administration (NCUA). NCUA is a federal government agency. Credit unions are insured by the NCUA share insurance fund. NCUA is a credit union equivalent to FDIC (banks) and FSLIC (savings and loans).

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What Are the Advantages for Joining a Credit Union?
  • Members, not shareholders, are credit union owners
  • Easy, one-stop shopping convenience
  • Members can free-up valuable time by depositing funds via payroll deduction and/or direct deposit.
  • Members can be assured that rates paid on shares and rates on loans through SRFCU will be competitive or better than rates offered by other financial institutions.
  • Free Checking

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What happens when my debit card expires?
Once a member enrolls in SRFCU’s VISA® debit card program, he/she will be mailed a plastic debit card and a Personal Identification Number (PIN) via the VISA® Corporation. Most members—however—re-PIN their original cards with a series of numbers comfortable and familiar to them and/or easily remembered. As SRFCU-issued VISA® debit cards expire, new card (s) are issued and—again—mailed directly to the member. These “new” cards are formatted with the ORIGINAL PIN number; therefore, the card will only be operational if the member remembers the original PIN number sent to him by the VISA® Corporation during his initial enrollment in the program. If he does not remember the original PIN and/or would like to format the card with a different PIN, he will need to visit any one of SRFCU’s three convenient locations. An SRFCU Member Service Representative will gladly re-PIN the card at no additional fee.

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