Fraud Prevention
Learn how to spot scams, prevent identity theft, and get help fast with SRFCU’s fraud prevention resources.
FRAUD PREVENTION
Stay Safe With Up-to-Date Security Tips and Trusted Support
Protecting your financial information is more important than ever. Cybercriminals use phone calls, emails, texts, postal mail, and online scams to target unsuspecting consumers, but most fraud can be avoided with education and quick action.
SRFCU is committed to keeping your accounts safe. If you suspect fraud or receive a suspicious message, contact us immediately at our 24/7 Fraud Alert numbers below:
- Visa Debit Cards: 1-800-472-3272
- Visa Credit Cards: 1-877-537-7959
LEARN TO PROTECT YOUR ACCOUNT
Protect Yourself From Fraud
- Never share your PIN, password, or secure codes with anyone—not even someone claiming to be from SRFCU.
- Don’t trust caller ID alone—scammers can “spoof” numbers to look official.
- If someone call you from a business and anything feels off, especially if you’re pressured to act quickly or provide personal info, hang up and call the business directly through an official number.
- Never click on links or open attachments in unexpected emails or texts, even if they mention your account.
- Be especially cautious with unfamiliar requests for money, gift cards, or sensitive information, even if the caller sounds like a loved one (AI voice scams can mimic familiar voices).
- When in doubt, talk to a trusted friend or family member before taking action.
Suspect fraud or received a suspicious message?
All communications from SRFCU will come through official accounts.
If you have any doubts about a call or email from our credit union, call us directly at (228) 475-9531 to verify.
Everything You Need to Get Started and Stay Connected
Find What You’re Looking For—Fast
Ready to protect your account?
Contact us if you have any concerns about your account activity.
